About Me
I am a dedicated operations and customer service specialist with a passion for delivering exceptional experiences to customers and optimizing business processes. I have over 5years of experience in this field, having worked with small startups and established companies. My expertise lies in streamlining operations to enhance efficiency and ensure seamless customer interactions, offering excellent communication and interpersonal skills, knowledge of conflict resolution and adhering to all company policies. In my present role, I am successfully managing customer service teams, where I consistently meet and exceed client satisfaction targets. I believe that excellent customer service is not just about resolving issues promptly but also about proactively identifying and addressing potential concerns before they escalate.
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$20/hr
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