
About Me
My name is Mohammed Faisal Younus. I have completed my Bachelor of Commerce B.Com and have 4 years of experience working at Giva Jewellery as a Customer Support Executive, where I handled escalations and provided solutions to customer queries. Additionally, I have experience in business, as I own a battery and UPS shop, where I manage sales and customer interactions.
I am fluent in both Hindi and English, with strong written and verbal communication skills in both languages. My English proficiency allows me to handle professional communication, while my Hindi fluency helps me connect with a diverse customer base. I also have experience in e commerce, customer relationship management, and problem solving, which makes me well equipped for roles requiring customer interaction and operational efficiency.
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