Emmah Muthoni

Mombasa, Kenya

a year ago

Customer Service Support, Virtual Assistant, Cold Caller, Telemarketer

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Local Time - 11:03 PM

Current Availability

Full-time : 30+ hrs/week

About Me

I am a highly motivated and experienced customer service assistant with a proven track record of providing excellent customer service. I have a strong understanding of customer service principles and practices, and I am able to apply them to a variety of situations. I am also proficient in using a variety of customer service tools and technologies.

In my previous role as a customer service assistant at Bestars collection company, I was responsible for providing support to customers via phone, email, and chat. I was also responsible for resolving customer issues, answering customer questions, and providing information about products and services. I was able to successfully resolve 95% of customer issues, and I received positive feedback from customers on a regular basis.

I am a team player and I am able to work independently. I am also able to work under pressure and meet deadlines. I am confident that I can provide excellent customer service to your company.

My Expertise

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