Quezon City, Philippines
Technical/Customer Support Professional and Internet Researcher
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Local Time - 09:45 PM
About Me
I am an experienced technical support & customer service professional with a 4.5-year combined tenure in the local BPO industry.
I have two years of experience working as a tech support professional under a local telecommunications company that specialized in troubleshooting, escalation, and restoration of wireless, wireline, and value-added services.
On the other hand, I have two and a half years experience of customer support role under a foreign telecommunications company which focuses on over-the-phone payment-related transactions as well as hardware, software, and network troubleshooting.
I also have hands-on experience in e-commerce, doing small-scale trading of digital goods such as phone subscription credits, restaurant vouchers, and many others.
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