About Me
Dear Hiring Manager,
Please find attached my CV as requested for the position stated above.
This is a great opportunity as I have over 8years experience as a customer service representative, led many teams effectively and also worked as Quality Assurance Analyst.
I developed extensive skills working with agents, understanding their weaknesses on the job and mentored them for improvements. Im excellent at deescalating issues where agents has dropped the ball and finding a way to make the customer happy.
An advance in career is my utmost reason for applying for this position, a will to propel my career further and also to provide myself the opportunity to put new and practiced skills to work. I am passionate about employees compliance to work ethics and policy, mentor mentee relationship and most especially excellent customer .
Thank you for your time and consideration, I look forward to hearing from you.
Best regards,
Elizabeth Shonowo
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$15/hr
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