About Me
Customer Success Manager with 12+ years of experience delivering results both onsite and remotely. I combine strong communication skills with deep technical know how, holding a BA in Linguistics, a Postgraduate Diploma in Supply Chain & Logistics, and certifications in International Development Project Management and IT Demand Skills. I’ve led cross functional teams, managed enterprise clients, and optimized workflows using tools like HubSpot, Salesforce, Zoho, Zendesk, Trello, Asana, and Notion. Skilled in onboarding, retention, and stakeholder management, I bring a proactive, people first leadership style backed by expertise in Agile, customer lifecycle strategies, and CRM implementation.
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$10/hr
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