About Me
With a Bachelor of Arts in Psychology from the University of Nairobi, my academic foundation complements my hands on experience as a fellow at Shamiri Institute. At Shamiri Institute, our team led the charge in developing and implementing counseling programs that significantly enhanced client satisfaction and retention. We forged connections through community outreach, which amplified the impact of mental health awareness. My contributions were rooted in a commitment to empathetic,
Dedicated and versatile Virtual Assistant with over two years of freelance experience supporting diverse
clients and managing a range of administrative tasks. Leveraging a strong background in customer service,
I excel in delivering exceptional support with a focus on clear communication and client satisfaction. My
expertise includes calendar management, email correspondence, and project coordination, underpinned by
a solid understanding of client needs and problem solving.
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