About Me
Customer Service and Banking Operations professional with 8+ years of experience in retail banking, compliance, and customer relationship management. Proven track record in cash operations, KYC/AML compliance, transaction processing, and client service delivery within high volume banking environments. Skilled in customer issue resolution, regulatory compliance, operational risk mitigation, and cross selling banking products. Recognized for maintaining >90% teller balancing accuracy, improving customer satisfaction, and supporting branch operational efficiency.
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