Muhamad Nurdiansah

I am an experienced Customer Service and Transaction Support professional with over 10 years of experience in the digital payment, PPOB, logistics, and remittance industries.

I have handled high volume customer complaints, technical system issues, transaction reconciliation B2B, and KYC verification processes for financial services, including Western Union remittance operations.

My background includes working with web based applications, payment systems, logistics platforms, and financial compliance processes such as AML, CDD, and EDD. I am used to working with strict SLA targets, handling sensitive customer data, and coordinating with internal technical teams to resolve issues efficiently.

I am currently looking for remote opportunities as:

Customer Support Email / Chat / Ticket based

Virtual Assistant Operations / Admin Support

Data Entry & Transaction Reconciliation

Payment or Financial Service Support

I am detail oriented, reliable, and comfortable working independent