Edgar Allan
Bacolod, Philippines
Account Manager, Customer Support & Service specialist
Local Time - 12:25 AM
About Me
I have 16 years of customer support and service experience and Ive been responsible for building lasting relationships with a broad base of clients globally. Here are a few of the things I have demonstrated in the past.
• Maintained value oriented client relationships to deliver the best customer experience.
• Consistently contributes to team success through collaboration and mentoring.
• Acted to help new hires with product knowledge and first hand experience for their transition.
• Conceptualizing best solutions from clients feedback to support improvement.
• Sales acquisition/up sell and onboarding of premium clients.
• Social Media moderation through Instagram and Facebook.
• Administrative tasks in Shopify.
• Account management.
Here are the major companies I have collaborated with:
• Grypmat Shopify
• Ocean Project Shopify
• 99designs
• COMCAST
• SEARS CANADA
• TimeWarner Cable
• AMAZON Email QA specialist
• Weebly offline QA support
• Bookeo
My Expertise
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$950/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
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