About Me
I have a diverse background in customer service/virtual assistant and I believe my experience makes me a great fit for this position. I have been working in customer service for the past 4 years, during which I have gained valuable skills and knowledge in handling various customer needs.
I started my journey in the industry as a customer service representative for a telecommunications company. This role allowed me to develop strong communication skills and the ability to empathize with customers, ensuring their issues were resolved effectively and efficiently. After that, I took on a role as a customer support specialist at a software company. This experience allowed me to enhance my technical knowledge and problem solving abilities while providing exceptional support to customers facing software related challenges. I also had the opportunity to work as a customer support Team Lead with an electronic manufacturing company effectively handling over 50 queries daily.
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