Pasay, Philippines
Technical Support and Customer Service Representative
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Local Time - 05:38 PM
About Me
I have been working since 2004 related to the field of Customer Service, technical support, Inbound sales and IT helpdesk with Alorica Phils, Sykes Asia, 77 Global Services, Comodo Phils and Shore Solutions company.
I am proud to say that I am skilled and well knowledgeable in Customer handling, Appointment Setting, Technical Support, Outbound Caller and Sales,
I also have knowledge and background on MS Office, Open Office, Ring Central, Website creation using CPanel, Network Configuration, VPN, FreshDesk, LiveChat, Formilla, FileZilla, CyberDuck, TimeDoctor, HubStaff, ECOM Solutions, EcomDash, BigCommerce, Shopify, TeamViewer, UltraViewer, WebRoot GSM, TrendMicro, Comodo IS, CRM, Siebel and SalesForce
In line with this, I was promoted as a Shift Lead in June 2015 and/or was commended on being the top sales in April 2015 by selling $8,000.
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