About Me
An ITIL v3 certified professional with 15+ years’ experience in Sales Operations, Service Delivery, Supplier Business Operations, Customer Escalation Handling, Business development & Team management.
Proven track record in resolving and reducing customer complaints and driving faster customer resolution. Energetic, driven and highly motivated professional who has a strong desire to succeed and who possesses the ability to build positive working relationships with clients and stakeholders. A solid reputation for building productive customer focused teams enthusiastically committed to achieving outstanding customer service standards.
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