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Comprehensive grasp on Siebel Administration, Siebel configuration, Siebel EAI, Siebel EIM, Salesforce Administration, Fundamentals of SFDC Apex Programming, Fundamentals of Docker, UNIX Fundamental and Commands, Unix Shell Scripting, Oracle PLSQL, SQL Programming, C, and C++
Well versed in Telecom domain and has conducted various sessions of COT Product like Siebel CRM, salesforce CRM, Telecom IT - BSS/OSS , Telecom Frameworks.
As a part of training engagement, handled various customer assignments and given consultancy to various clients like Huawei, Vodafone Qatar - MNP , Vodafone India, Surfline Ghana, Idea BSS, NATCOM etc.
Traveled to Qatar to conduct client training on CRM MNP functionalities for Vodafone Qatar account and received excellent feedback for same.
Received Valuable team player, cookies and CHANGE AGENT awards from organization for professional and behavioral performances
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