About Me
Hi, my name is Diana but you can call me Diane. I am from Manila and I have taken up Bachelor of Arts Major in International Studies. And I am an only child. Fact. My work experience is I started as a Customer Service representative and I am trained for Email, Chat and Phone support. After 1 year of May 2015 to August 2016 I got promoted as a Team lead wherein I get to take escalation calls wherein we take in customer complaints and customer feedback. And after 2 months I got promoted as a Customer Service Manager wherein I get to manage to ensure the programs productivity, quality and customer satisfaction/client performance. Also communicate client and company goals with the team members to deliver high level of customer service.
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$25/hr
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