Dhiraj Dhawan

I am an Operations and Client Servicing professional with 10+ years of experience in banking, financial services, and travel. Over the years, I’ve worked with top organizations like HDFC Bank, IndusInd Bank, Thomas Cook, and Genpact, managing end to end operations, customer support, and process optimization.

Here’s how I can support your business:

Virtual Assistance: Calendar management, email handling, travel coordination, research

Customer Support: Escalation handling, chat/email/phone support, client communication

Data Entry & Reporting: MS Excel, reports, reconciliations, CRM updates

Operations Support: Workflow management, compliance checks, process documentation


I am detail oriented, reliable, and proactive in communication. Clients appreciate my ability to handle tasks with accuracy and ensure smooth operations.

✅ Languages: English, Hindi, Punjabi
✅ Tools: MS Office Suite, Concur, CRM platforms

If you are looking for someone to streamline operations, manage clients, and support your business with professionalism, let’s connect!