About Me
Im a customer service and technical support professional with 14+ years of experience supporting global clients via email, chat, phone, and face to face. I’ve helped customers from the US, UK, Canada, Australia, Europe, and Asia with efficient, friendly service.
My background includes eCommerce support for tech, SaaS, clothing, electronics, and jewelry. I’ve handled order tracking, returns, and product concerns with high customer satisfaction.
I’ve also worked as a Level 1 Tech Support for an MSP, resolving issues with Windows, Microsoft 365, printers, networks, and VoIP/dialer systems.
I’ve led small teams, trained new hires, and resolved escalations calmly and professionally. My strength lies in quickly solving problems and building trust with customers.
Im now looking to bring my skills to a company that values smart, human first support and continuous growth.
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