Deep Kaniyal

Deep Kaniyal – Customer Support Executive Profile

I am Deep Kaniyal, a dedicated and customer focused professional with experience in customer service and client relationship management. Throughout my career, I have worked as a Customer Support Executive, assisting customers with their queries, resolving complaints, and ensuring a positive customer experience.

I have gained valuable experience working with organizations such as MakeMyTrip, Franklin Aviation, and SBI Cards & Payment Services. In these roles, I handled customer inquiries through phone calls, emails, and chat support, providing timely and effective solutions. My responsibilities included resolving customer concerns, processing requests, maintaining accurate records, and ensuring high levels of customer satisfaction.

I possess strong communication, problem solving, and interpersonal skills, which help me build trust with customers and handle challenging situations professionally. I am proficient in managing customer int