About Me
An enthusiastic and customer focused Chat Support Agent with 1 year of hands on experience in delivering prompt, accurate, and empathetic support through live chat platforms. Skilled in managing multiple conversations simultaneously while maintaining a high standard of service and professionalism. Adept at handling customer inquiries, resolving issues efficiently, providing product or service information, and ensuring a positive customer experience. Experienced in using CRM systems, ticketing tools, and chat management software to track interactions and follow up effectively. Committed to improving customer satisfaction, building trust, and supporting the overall success of the support team. Strong communicator with excellent problem solving abilities, attention to detail, and a calm, patient approach even under pressure.
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$10/hr
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