About Me
As a technical writer, I am tasked to create and update user guides, release notes, enhancement documents, and video scripts. Aside from that, we are also given the opportunity to showcase our creative writing skills when we create articles for our monthly newsletters.
From time to time, I also proofread and copyedit books, manuscripts, and poems.
I also have previous customer service experience from well-known BPO companies. I spent most of those days as an offline customer support; answering queries from sellers via email. I was also exposed to other channels: phone and chat.
I did a little bit of marketing; offering postpaid plans, and upgrades to new devices.
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$5/hr
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