About Me
With a robust background in eCommmerce, a passion for technology and digital marketing tools, and a keen understanding of Data Analytics, I am confident in my ability to provide exceptional support to clients and contribute to their continued success.
My professional experience include over five years combined experience driving eCommerce growth and providing exceptional customer service support, where I have honed my skills in problem solving, effective communication and conflict resolution. During my tenure at Alvernia Fitness, I successfully managed high volume customer enquiries, providing timely and effective solutions that increased customer satisfaction ratings by 20%. My ability to remain patient and composed under pressure has been instrumental in handling complex issues and turning potential escalations into positive experience for customers
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$15/hr
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