About Me
Hi, I’m Dandy Gallanoza. I’ve worked in the BPO industry for over a decade, growing from frontline roles to leadership and internal audit. I spent 3+ years as a Team Manager, leading chat support teams, coaching agents, managing performance, and handling client reports, I worked as an Internal Auditor, focusing on process improvement, risk reduction, and compliance. My experience has given me a strong mix of people management, operations, and analytical skills. I’ve been recognized twice as Employee of the Year, which reflects my commitment and consistent performance. I’m currently seeking a virtual assistant role where I can bring value through my leadership, problem solving, and process expertise.
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