About Me
Hi,
I worked with the BPO industry for more than 9 years. I handled voice account. We are taking in calls and provide customer service. We handled billing and credit. I've also worked as a data entry agent. We gather data and input them to the master file. We also analyze the data provided to use and review it. Currently, I am auditing calls and emails to make sure that the agents are following the process and procedure. In every task that is given to me, I'll make sure to provide good results with quality.
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