Cristal Lim
San Pedro, Laguna, Philippines
Experienced Customer Service Representative
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Local Time - 05:53 PM
About Me
I am Cristal Lim. Previously, I worked as a call center agent for one of the top companies in the Philippines. Currently, I am a part time English as a second language teacher and a full time mom. I have been in the Customer Service Industry/BPO for over 10 years, and I specialize in finding unique solutions for our customers. I have studied the correct approach to empathize and be patient with our customers, even though Filipinos are naturally patient. Customers call in for inquiries, feedback, and assistance with troubleshooting and online processes, and I am an expert at handling these tasks. To further improve my skills, I have taken courses in Virtual Assistant and Social Media Management with one of the top VA academies in the Philippines. My job is to make sure that I exceed customers expectations.
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$4/hr
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