About Me
I am a professional with 5+ years of experience in systems hardware/software support in a managed service enterprise supporting a variety of geographically diverse clients both on site and remotely.
I have experience designing technical proposals, solution architecture diagrams cloud native, hybrid, and on site, systems implementation, and support for business recovery sites and data center operations. I have also acted as the technical point of contact for all internal systems, on site, hybrid as well as cloud based systems and services, identity and access management systems, endpoints, end users, end user experiences, information system policies, and process management, IP telephony management, MDM for company assets, virtual machine hosting platform VMWare, help desk support, network support LAN, WAN, VPN, Wi Fi, security, ERP systems support, bare metal server configuration & support & designing & implementing resilience for businesses & processes.
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