About Me
I am a dedicated ITSM/ITAM/ITOM Engineer and Automation Specialist with 7+ years of professional experience delivering end to end solutions across ServiceNow and ManageEngine platforms. As a freelancer, I help organizations streamline their IT operations, automate manual tasks, improve service delivery, and achieve faster, more reliable workflows through expert configuration, customization, and automation.
I specialize in configuring and optimizing ServiceNow modules such as Incident, Change, Problem, Request, Service Catalog, CMDB, Asset Management, and Discovery. I build custom workflows, catalog items, business rules, UI policies, client scripts, and API integrations that elevate platform performance and ensure ITIL aligned operations. Whether you need enhancements, new module setup, CMDB cleanup, or automation of repetitive tasks using python scripts, I provide scalable and maintainable solutions.
My Expertise
Key Skills:
IT Asset Management ( SAM+HAM)
Python + Django
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$11/hr
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