Claire Toribio

Highly accomplished Customer Services Representative nonvoice and voice account whether cold and warm leads and Proven expertise as a Virtual Admin Professional with 7 years of experience ensuring seamless business functions and delivering high quality remote support. Background includes e commerce operation order fulfillment and seeding products on Shopif, landing page creation WordPress, Elementor, and robust data analysis ShareAsale, Lexis Nexis. Backed by my experience in contact center Consistently maintained high customer satisfaction ratings up to 95% wherein I support telco account billing, upsell or upgrade, retention, collection and basic technical support and as a fraud analysis , demonstrating proficiency in handling high volume of ticket on Freshdesk, team management, and secure account. Proficient in data entry Excel, PDFs, tracking, analysis of comliances of affiliates signed up, and reporting on revenue ShareASale, outreach on Social Media, Buzzstream