Christine Wenceslao
Davao City, Philippines
Guest Service Representative
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Local Time - 07:19 AM
About Me
I worked as a Guest Service Representative for almost 3 years in an Internationally known hotel in Davao. As a GSR we are the one who handles guests from the moment they enter till they left the hotel. We make sure that we gave them exceptional customer service that they will remember and surely they will come back.
Being GSR is an expectable job. You will encounter different guests from all walks of life. Some are good but we can't avoid those who love the complaint just to make their stay free. Nonetheless, all of those handled well. This job gained my self-confidence, made me work well as an independent and as a team, manage my time, attentive, communication skills, patience and goal-oriented. Before I left I was being promoted as a Supervisor in-charge. wherein I am accountable in all aspects of my department. I do engagement reports on a day to day basis and report it to our manager.
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$4/hr
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