About Me
I am a highly efficient, enthusiastic and disciplined professional with a passion for customer engagement who has extensive experience in customer service, community management and customer support. I have a comprehensive knowledge of diverse social media channels and strategies.
In my previous position as the Head Community Management for Africa at Fluid Finance, I maintained a fast paced, high performance work environment while managing community relations of the firm. I have a knack for problem solving and work well independently and with little oversight. I respond to requests from colleagues and clients in a timely manner and am adept at prioritizing multiple ongoing projects.
Following are highlights of my past experiences:
Overseeing social media content for high profile companies while working effectively and collaboratively with bloggers, fans, and key influencers to propel corporate presence and customer engagement.
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