Chineze Obiako
Lagos, Nigeria
Customer Support Specialist | Virtual & Administrative Assistance
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Local Time - 11:36 AM
About Me
Calm, efficient, and results driven Customer Support & Virtual Assistance professional with 15+ years of success supporting executives, SaaS platforms, and customer facing teams across different sectors. Adept at streamlining workflows, leading high volume operations, leveraging data for strategic decision making, fostering stakeholder collaboration, and resolving complex issues with empathy and clarity. Proven track record in improving CSAT, onboarding efficiency, and SLA compliance—delivering strategic and human centered support solutions. Managed high volume service teams 500+ locations, coordinated cross border projects, and optimized workflows that saved 500+ man hours annually.
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$5/hr
Total Earnings
$ 0
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