About Me
I am a graduate of History and International Studies, with post 9+ years working experience and 6+ years in customer service.
I have a passion for enhancing customer satisfaction, increasing customer loyalty and giving memorable experience.
Over the years, I developed comprehensive skills in : proactively engaging customers , resolving complaints, giving support to customers and ensuring prompt issues resolution .
I have also gained more knowledge by enrolling for courses that correlate with my professional goals in customer service/experience.
I currently have certification in CCXO and CCEM in view
My Expertise
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$5/hr
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