Rachelle Ann Magtangob
Tigaon, Philippines
Customer Support Specialist
Local Time - 01:11 AM
About Me
I have three years of experience as a Customer Support Representative for various e commerce accounts, I have developed a strong background in managing customer inquiries through chat and email. My responsibilities included handling order statuses, processing cancellations, and managing returns, freight, price matches, and claims for lost, damaged, and incomplete packages.
I am proficient in using CRM tools such as Gorgias, Shopify, Oracle NetSuite, Slack, Notion, Zendesk, Salesforce, Citrix, Google Workspace, LinkedIn, and social media platforms.
In addition to addressing customer concerns, I coordinated with multiple vendors, suppliers, and logistics companies. I also managed social media accounts, responding to comments and direct messages.
I also worked as a Technical Support Associate for a year and a half, focusing on financial accounts under Intuit handling bank transactions, daily savings, and monthly bills, as well as offering technical support.
Explore & Appreciate my Work
Rachelle Ann Magtangob has not added any portfolio
My Project History & Feedbacks
My Endorsements
Rachelle Ann Magtangob hasn't been endorsed yet
My Education
Work Experience
Certifications
$5/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
Followers
Total Refund
0
Contest Completed
0
Member since
My Articles
No Articles Posted
Top Freelancers by city
Copyright © 2025 | Truelancer.com