Chidinma Ogenyi

An accomplished professional with a decade of experience in the customer service industry, six years of dedicated service in the e commerce sector, and four years handling technical support, sales, and telemarketing I am confident in my ability to bring substantial value to your esteemed company. My extensive background has honed my proficiency in providing exceptional assistance to clients and understanding their concerns with precision. Responding to customer issues promptly and professionally is second nature to me, ensuring a consistently high level of customer satisfaction.

Throughout my career, I have held diverse customer support roles for more than five years, including sales support, social media support, live chat support, email support with expertise in Freshdesk, Zendesk, Intercom, and Zoho, and phone support for both inbound and outbound calls. I have also excelled in data entry and web research, demonstrating exemplary team leadership and the ability to manage custo