Chetan Sharma

I am Chetan Sharma, a highly motivated and detail oriented professional with over 11 years of experience across data analysis, customer support, and business operations. Currently working as a BAT Analyst at FIS Global Solutions, I specialize in transforming raw data into actionable insights, building automated reporting tools, and driving data backed strategies that enhance efficiency and business growth. Throughout my career in finance, hospitality, travel, and customer service, I have consistently delivered measurable results—such as boosting customer engagement by 20%, improving payroll accuracy by 15%, and reducing manual reporting efforts by 50%. Skilled in MS Excel, data analysis, and problem solving, I thrive in dynamic, fast paced environments and collaborate effectively across teams. Passionate about continuous learning, I aim to further strengthen my expertise in business intelligence and analytics, while contributing meaningfully to organizational success.