Chernet Feyissa

CUSTOMER SUPPORT AGENT | Reliable, Human, & Here to Help

Hi there! Im chernet, a friendly and dedicated support agent based in the heart of Ethiopia.

Living in the UTC+3 timezone gives me a unique advantage: my daytime naturally overlaps with business hours across Europe and the UK, and Im wide awake and ready to help during the early mornings on the US East Coast. This means I can provide seamless, around the clock support without the graveyard shift fatigue.

What I bring to your team:

· A real person on the other side of the chat: I believe in clear, patient, and friendly communication. I’m here to listen, understand, and solve problems, not just send automated replies.
· Always within reach: I work directly from my smartphone, so I’m highly responsive and available whenever you or your customers need support.
· A quick and willing learner: I may be starting out, but I’m tech savvy, adaptable, and eager to learn your systems and processes to help your customers effectively.
· The details matter: I take pride in being thorough, accurate, and professional in every interaction.

Im genuinely excited about the opportunity to be the helpful, reliable voice or rather, text! for your customers. Im ready to start right away and grow with your team.

Lets connect!