About Me
Hi, I’m Charwin “Cha” Espinosa. I’m a single mother of four girls with over eight years of experience in the BPO industry. I’ve worked as a customer service associate for major companies like AT&T, Comcast, T Mobile, and Chime, handling billing inquiries, payment processing, and troubleshooting account issues. Working remotely has helped me develop strong communication, problem solving, and time management skills, allowing me to balance my professional life with raising my family. My experience in billing and customer service has taught me how to resolve complex issues efficiently and keep customers satisfied, even under pressure.
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My Education
Adamson University
Bachelor of Science • Computer Science
1999 - 2003
Work Experience
Remote Customer Service Representative
Agents Only • Part time
Sep, 2024 - Jan, 2025
Work from home
Customer Service Representative
Teleperformance • Full time
Feb, 2021 - Sep, 2024
Vertis North Ayala Malls Quezon City Philippines
Customer Service Representative
Sitel Philippines Corporation • Full time
Dec, 2016 - Sep, 2019
Ortigas Center, Pasig City
Customer Service Associates
VXI • Full time
Jan, 2015 - Nov, 2016
Munoz, Quezon City Philippines
Certifications
$3/hr
Total Earnings
$ 0
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0
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0
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