Charlene Nayona

Experienced Virtual Assistant with 3 years of proven success in managing high volume email inboxes, scheduling meetings, and performing research to increase website traffic and social media engagement. Skilled in creating and maintaining filing systems, updating website content, and assisting with social media management to drive customer engagement and retention. Committed to providing exceptional customer service and accuracy in data entry and database management.

In addition, a customer service representative with almost 2 years of experience and proven history of handling high pressure situations. Service oriented resolution expert with experience providing troubleshooting and support for customers in the technology and also with hard selling offer of companys services/products. Been with At&t under billing, sales and technical department.

A graduate of Business Administration with the specialization of Marketing I can prove that Ill be the best one that suits on this job.