Pampanga, Philippines
General Virtual Assistant/Customer Service Pro
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Local Time - 09:12 AM
About Me
Hi, My name is Charlene.
I have been a CSR for 4yrs+ under Logistics, Telecommunications, B2B, and Airline Accounts. The tasks Im doing are mainly providing services to the customers like tracking orders, checking the status of packages, creating tickets for escalations, assisting payments, bill disputes, cellphone services, emailing, updating regarding order status, handling complex technical issues, providing customers with baggage assistance, confirm travel reservations and itineraries, complete flight check ins, and print tickets using a point of sale system.
Outbound Sales / Appointment Setter B2B I have been an outbound sales/appointment setter and the main task that Im doing is calling clients in the US to offer a complimentary business program and my main task is to pre qualify and send them to the agent to discuss how our service works.
Im jolly, always willing to learn, and a 101% trainable person. I can work with minimal supervision as well.
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$8/hr
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