Chamseddine Hermi

I’ve managed multiple large Discord communities and built ARAM Zone from scratch, generating ~500,000 messages and 130,000+ 400 h daily voice hours in the past year.

Over 6+ years, I’ve focused on engagement, moderation, and retention — keeping communities active consistently, not just during events.

What I focus on:

✅ Onboarding systems that reduce drop off and drive first interaction
✅ High volume user support and ticket handling with fast response times
✅ Daily engagement loops that keep conversations alive
✅ Scalable moderation, ticketing, and staff structures
✅ Organic growth through SEO and positioning
✅ Creative event design + hosting competitive and casual
✅ Tournament planning and execution end to end
✅ Managing global, multicultural communities and volunteer teams
✅ Structuring Discord servers for clarity, flow, and retention

I stay hands on and adjust everything based on real user behavior, not assumptions.

Recently relocated after 11 years in Germany — now fully re