About Me
I am a results oriented Desktop Support Specialist with 2 years of experience providing comprehensive technical support. My focus is on resolving issues efficiently and ensuring a secure, productive environment for end users.
My skills include:
~Hardware & Software Support: Expert troubleshooting across Windows/macOS environments.
~Network Fundamentals: Basic troubleshooting for connectivity, IP configurations, and printer issues.
~IT Security: Applying best practices in access control, antivirus management, and data protection.
~Communication: Strong ability to communicate technical information clearly to non technical users.
Customer Service: Committed to high user satisfaction and adherence to IT policies.
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$10/hr
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