Davao City, Philippines
Customer Service Representative
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Local Time - 09:31 PM
About Me
As a highly skilled customer service representative with 7 years of experience in the BPO industry, I have developed a deep understanding of customer needs and a proven track record of delivering exceptional customer service.
Throughout my career, I have gained extensive experience in responding to customer inquiries and requests in a timely and professional manner, providing knowledgeable and effective solutions to customer issues, and maintaining a high level of customer satisfaction through positive interactions and problem solving.
Overall, my 7 years of experience in the BPO industry, combined with my strong customer service skills and dedication to continuous improvement, make me a valuable asset to any customer support team.
Achievements:
Achieved a satisfaction rating of 95% or higher from customers in all previous roles
Reduced average resolution time for customer issues by 30% through process improvements
Successfully resolved complex customer issues
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$10/hr
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