Catherine Njeri

I am a versatile professional with extensive experience in customer service, virtual assistance, transcription, translation, and graphic design. As a Customer Service Representative, I consistently exceeded performance metrics by resolving customer inquiries efficiently and ensuring satisfaction. My virtual assistance expertise includes managing schedules, coordinating tasks, and streamlining processes to meet client goals. In
transcription and translation, I delivered accurate, high quality work under tight deadlines, showcasing strong attention to detail. With a certification in graphic design, I have created impactful visuals that effectively communicate messages and resonate with audiences. My educational background in food and beverage management has provided me with valuable insights into hospitality and service excellence.

I excel in communication, organization, and adaptability, always striving for outstanding results. My diverse skill set reflects my passion for learning.