About Me
As an operations supervisor, my areas of expertise are technical support, email, and customer service.
A forward thinking, self sustaining, adept at solving issues, and analytical person, I am a service team leader with more than three years of hands on experience.
Handling escalation circumstances and calls. Managing a team of customer service representatives, developing customer service processes from the bottom up, anticipating staffing needs, and leading, inspiring, motivating, and influencing others to achieve goals are my fields of expertise in this space.
I will handle your business with the same attention as if I were the owner.
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