About Me
5+ years experience in customer service support, Fraud, Payments, Risk, Chargebacks and Dispute Resolution.
Bonus abuse, chargebacks, dispute settlement expert.
Led a team that authorized payments, performed due diligence KYC before processing payments .
Acquired knowledge on the use of software that detects and tracks duplicate accounts in the database.
Investigation and detection of fraudulent accounts and activities.
Develops long term plans and strategies for mitigation of fraud across all products, features and transaction types deposits and withdrawals.
Collaborated with various internal teams e.g. Customer Care, Media, Marketing to ensure constant orientation of customers on fraud trends, data protection etc
Strong eye for detail, analytical skills, problem solving skills and data driven.
Good knowledge of Microsoft suite
My Expertise
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$40/hr
Total Earnings
$ 0
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