About Me
Im a customer service professional with strong problem solving abilities and excellent communication skills. Ive worked in the BPO sector since 2008, where I filled various roles, such as a multi channel customer service agent in both e commerce and B2C, a business trainer, and I have also been skilled in quality assurance and lead generation. I have experience with various CRM tools, such as SAP, Freshdesk, Zohodesk, Zoho CRM, Shopify, Wavebox, and Gorgias and Im proficient in Microsoft packages.
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