
About Me
Managing Customer Support, Product Design and Delivery for Centralize Service Division
Managing diverse e com categories for page views and transactions,
Managing project timelines, budgets, and resources and ensuring transparency by documenting.
Managing 5Mn+ users’ communication with different channels – Email , SMS, RCS & App Notification
Client & Vendor Management
Contributed in developing centralized system and migrated all the projects for better tracking and performance Preferred
channel , Omni channel etc
In depth experience in large scale Email & SMS operations sender, ESP, DLT,Templates, DKIM, SPF, DMARC and other core
infrastructure
Leading app marketing and distribution verticals Increasing transactions and repeat conversions, improving app
rating, user activeness and engagement.
Reduced SMS & Email Cost more than 40% 3 Cr+ annually
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$3/hr
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