About Me
Greetings!
My name is Bless, an experienced customer service associate for more than 5 years. I have been in the BPO industry for quite some time and also have already handled multiple roles in the program. The most recent one was as a Team Lead Trainee. Which entails assisting customers with troubleshooting or investigation of issues and complaints, as well as the promotion/sales of telecommunication products and services to customers via telephone calls. And as a team lead trainee, I focus on administrative tasks. orient the new sales representative. Equipped them with skills and knowledge for the product specifics. Another focus is on improving the job performance and sales of existing agents. I delegate tasks for the rest of the team, provide coaching for different behavior, sales pitch, and over all call handling.
Freelancing is quite a new field for me to explore and I vouch for myself to say that I am a fast learner individual and is a good team player.
Very much looking f
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$5/hr
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