About Me
First line technical help should be given to end users for both software and hardware problems.
Identify and investigate IT related issues, taking quick action to reduce downtime.
Install, set up, and manage software and hardware components throughout the company.
Work together with other IT departments to escalate and fix more complicated technical problems.
Perform routine upgrades, system optimizations, and maintenance.
Keep a record of and monitor user interactions, support concerns, and resolutions.
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$10/hr
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