BETTY NYANJWA
NAIROBI, Kenya
Experienced Customer Service & Real Time Analyst
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About Me
I am a dynamic professional with a Bachelor of Commerce in Business Science Cum Laude and an Honours degree in Business Science, bringing a solid foundation in economics and business management. With extensive experience as a Customer Center Representative and Real Time Analyst at CCI Kenya, I excel in providing top notch customer service via phone, email, chat, or in person and optimizing performance through real time analysis. In addition to my professional roles, Ive demonstrated leadership as an On Campus Student Resident Assistant, fostering communication and maintaining discipline within the community. Proficient in Microsoft Office and skilled in research, analysis, and reporting, I am known for my effective communication, problem solving abilities, and proactive approach. Committed to continuous learning and growth, I am eager to leverage my skills and contribute to your organizations success while furthering my professional development.
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