Ben Traore
Ouagadougou, Burkina Faso
IT Help Desk Agent, Reliable and Experienced
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About Me
Experienced Information Technology Representative with a demonstrated history of working in the telecommunication industry and a Bachelor’s Degree focused on Electrical and Electronics Engineering from Suffolk University. Skilled in OS X, Visual Basic, Windows Operating System, Python, Java, Laravel, WordPress, and C++, setting up and securing networks, help me understand the basics of networking, the process, and the necessity of having a secure and well monitored network, to understand the importance of data collection and analysis, troubleshooting and resolving support issues through various support channels, and using a ticketing tracking system to keep a record of everything.
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$7/hr
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